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Support

We answer every letter. Write to technobuff410@gmail.com and include your device model and what you were doing when the trouble started.

Common questions

I bought a membership on my old phone — how do I get it back?

Open the app, go to Profile → Club Membership → Restore Purchases. Make sure you're signed into the same Apple ID.

How do I cancel my subscription?

On your iPhone: Settings → your name → Subscriptions → BrainJong → Cancel. Cancelling keeps your membership until the end of the paid period.

The coach voice won't speak.

The Coach is a members' comfort. If you're a member, check the SOUND pill isn't muted, and that your ringer/silent switch is off silent.

Can I lose real money on the Wheel?

No. Everything is play money — it can't be bought, sold, or cashed out. When your play bank runs dry, East stakes you fresh play dollars.

How do I play a hand of Mahjong for free?

Every day, your Daily Guest Seat deals you one full hand at the Table on the house. The seven other rooms are free forever.

Feature requests

The club is built from members' letters — many rooms exist because someone asked. Tell us what would make your seat more comfortable.